Terms & Conditions

Terms & Conditions

Family and adult holidays

Our Holiday Parks and facilities are intended for family and adult holidays. Bookings by persons of 21 years of age or younger, for couples or groups of this age group whether single sex or mixed, are not accepted. We also reserve the right to not accept single sex groups of any age group. We may apply discretion in certain circumstances. We reserve the right to retain the keys for accommodation if this condition is contravened. We also reserve the right to refuse or terminate a booking where we feel that the comfort of our guests may be put at risk.

Care of facilities

Please treat your holiday property and Park facilities with care so that others may continue to enjoy them. We ask that you report any accidental damage to Reception immediately, so that we can make a repair or replacement. Accommodation is inspected at the end of every stay and any loss or damage may be charged for. We reserve the right to enter accommodation under exceptional circumstances, or for emergencies.

Ball games

For the comfort of all our guests these are not permitted in the areas between and around accommodation.

Holiday home occupation

Occupation of accommodation and use of facilities is strictly limited to those named on the booking. If this legal requirement is not met, the booking will be terminated and you will be asked to leave, with no refund available.

Unacceptable behaviour

We reserve the right to terminate a holiday without compensation, where unreasonable or anti-social behaviour caused by those persons named on the booking or their guests impairs the enjoyment, comfort or health of other guests.

Infectious or contagious diseases

Guests must inform the Duty Manager of the occurrence of any such illnesses during their stay that may affect other guests. For the protection of guests and employees, anyone found to have such a condition may be confined, or requested to leave.