Frequently Asked Questions

Holiday Home Ownership

Yes, we always give a fair price, speak to one of the sales team on 0333 200 3333 for help.

Yes this is something we offer, and we always give a fair price. Speak to one of the sales team on 0333 200 3333 for help.

Our season runs from the 1st of March till the 9th of January, your welcome to visit as much as you like between these periods.

Yes, most of our owners bring down friends and family and is a huge benefit of owning your own holiday home.

Unfortunately you can’t live on park, as your holiday home can’t be your main residential address but your not restricted by how many times you can visit during the open period, providing certain criteria is met, and can be explained by a member of the sales team.

Holiday FAQs


You can “book online”(clickable link) or call “0333 200 3333” to speak to our reservation team.

All of our accommodation is bookable on Mondays for 4, 7, or 14 nights and Fridays for 3, 7, or 14 nights. Our apartments also have a Monday and Wednesday arrival for 2 nights. If you need help finding your perfect date call  0333 200 3333 for help.

Yes, are prices are set across all platforms so there’s no worries and you always receive the best price.

Unfortunately there is, and we can not accept bookings made by any person under the age of 18, and bookings where more than half the party is between 17 and 25. Please speak to a member of the reservations team on 0333 200 3333 for any help.

Yes, all persons must be accounted for within your booking.

Arriving and departures

Check in is usually 4pm but our cleaners are usually finished beforehand so don’t hesitate to call up anytime after 2pm in case of an early check in.

Checkout is always before 10am, please try to leave the accommodation as clean and tidy as possible.

Or reception is usually open till 7pm on check in days, but we can stay slightly longer if requested, failing this please call 0333 200 3333 to arrange a key drop off point.

What do I need to bring?

Check in days sometimes get a little busy so bringing paperwork or showing any digital confirmation may help speed up your check-in, but are not necessary if missed placed for what ever reason.

We provide all linen but if you have sensitive skin we would recommend bringing your own for peace at mind.

We don’t provide towels in caravans but we do however prove towels in all cottages, lodges and apartments, but if you have sensitive skin we would recommend bringing your own for peace of mind.

While on holiday

Yes, talk to one of our reservation team on 0333 200 3333 for any and all help.

Yes, you can even use the cost of the holiday as a part payment, making it the perfect time to speak to one of the sales team.

Yes, providing the maximum capacity of the accommodation is met.

Yes, WiFi is provided across all of our parks.

No, all of our accommodation is smoke free and any guest found to be smoking in our accommodation will be fined and asked to leave the property